Terms and Conditions

  1. Upon request, our delivery team will install and conduct user training on-site. Should you require them to take with them the packaging materials after assembling, you will have given your acceptance of the goods delivered and shall then not be eligible for return.
  2. Biotech can keep your purchased products in the warehouse for 30 days from the order date free of charge, After 30 Days there will be a 5% Charge on your total order amount every month.
  3. Credit may be returned to you only in the following ways:
  • As store credit in your Biotech account, with no expiry date.
  • As an exchange (as appropriate) for another item from Biotech
  • As a refund in the same original mode of payment.